FAQs

Q: How do I place an order?
Browse the store, select your size and style, and add to cart. Complete checkout and you'll get a confirmation email right away.

Q: Can I modify or cancel my order after placing it?
Only within 12 hours of ordering. Contact us at gonzalesartworkslabllc@outlook.com or +1 (314) 417-4478 immediately.

Q: How will I know my order was confirmed?
You'll get a confirmation email instantly, and a second email with your tracking number once it ships.

Shipping

Q: How long does shipping take?
Domestic: 5 to 10 business days. International: 10 to 21 business days.

Q: Do you ship internationally?
Yes, worldwide. Customs duties and import taxes are the customer's responsibility.

Q: How do I track my order?
You'll receive a tracking number by email after your order ships. If you don't get it within 3 business days, contact us.

Returns

Q: What is your return policy?
Returns accepted within 30 days of delivery. Items must be unworn, unwashed, with tags on. Sale and custom items are final sale.

Q: My item arrived damaged or incorrect. What do I do?
Email us within 7 days with your order number and a photo. We'll send a replacement or full refund.

Q: How long does a refund take?
5 to 7 business days after we receive your return, back to your original payment method.

Products

Q: How do I find the right size?
Check the size chart on each product page. When in doubt, size up for a relaxed fit.

Q: How do I care for my apparel?
Wash inside out, cold water, gentle cycle. Air dry or tumble dry on low. Never iron directly on the print.

Q: Do you restock sold-out items?
Some are limited drops. Follow us on social or join our email list to get restock alerts.